OUR EXCHANGE, REFUND & RETURN POLICY
Products4Rall.Org offers standard products(e.g., a fish-shaped necklace) as well as Print On Demand products/P.O.D. products(e.g., a T shirt with a message and motif to appeal to fishing enthusiasts). Whereas standard products are produced in bulk and are available online or at retail outlets, Print On Demand products are not produced in bulk, but are, generally, made and shipped upon receipt of firm orders from customers.
Our Return Policy depends upon whether the product being returned or exchanged is a standard product or a Print On Demand product.
EXCHANGE/REFUND/RETURN POLICY FOR PRINT ON DEMAND PRODUCTS PRODUCTS
- Products that are meant to be worn are designated as personal products. Products like apparel(capri, flip flops, garments, neckties, shirts, shoes, stockings, sunglasses, T shirts, tees etc.) are personal products. In order for us to entertain requests for exchanges or returns of personal products, they have to be unworn, unwashed, in the original condition, in the original packaging and with the original tags attached.
In order for us to entertain requests for exchanges or returns of products like coffee mugs, shopping bags, wine totes, L.E.D. lamps, L.E.D. lights, mouse pads, posters, wall art etc. they must be in the original condition, in the original packaging and with the original tags attached.
In order for us to entertain requests for exchanges or returns and arrange for refunds, all products must be returned within 7 days from the date of receipt.
- If you have placed an order, but wish to cancel it, please send an email with your request immediately to email@example.com. Upon receipt of your email, we will request the manufacturing facility/warehouse to treat your order as cancelled. If the manufacturing facility has not begun the production of the item(s) against your order, we will give you a full refund. However, if it has already begun the production of the item(s), or if the warehouse has shipped the item(s), or if you have received the item(s), you will need to return the item within 7 days to Printex, Inc, 401 S Maple Ave, Hannibal, MO 63401. In this case, you will bear all shipping & handling costs. But we will give you a refund, less shipping & handling costs.
- If you decide to return the item(s) that you may have received against your order and wish to exchange it for a similar type of item in a different color, size or version or for a totally different item, we recommend that you cancel your original order, claim a refund by following the steps described above and then place a brand new order. Needless to mention that all terms of refund will apply.
- If you have received the products(s) in a color, size, style, version or variant different from that specified in your order, or if you have received a damaged or defective product, please send us good pictures that clearly depict the error(s) or the nature of the damage/defect cited. You will need to take this action immediately upon receipt of shipment. After ascertaining the error or defect, we will arrange to replace the product(s). Needless to mention that, in these kinds of situations, we will bear the shipping & handling costs.
- Items that may be on clearance, or may have been marked down or are/were on sale, do not qualify for exchanges, refunds or returns.
EXCHANGE/REFUND/RETURN POLICY FOR STANDARD PRODUCTS
- If we offer a product for free(or almost for free) and charge only for shipping, it is not eligible for a refund. However, you can always cancel such orders within 24 hours and get a full refund.
- All items returned must be in the same condition as when shipped by us and in the original packaging, in order for us to entertain requests for exchanges or returns.
- Products must be returned within 7 days from the date of their receipt, in order for you to be eligible for exchanges, refunds or returns.
- We only replace items if they were found to be defective or if they got damaged in transit.
- We do not entertain requests for exchanges, refunds or returns of perishable goods(for example, food and flowers), newspapers, magazines, intimate products, sanitary products, hazardous materials, flammable liquids or gases, gift cards, downloadable software products, most health and personal care items, to name just a few. There could also be instances where we may be prohibited by law from entertaining requests for exchanges or returns of certain categories of products.
All requests for exchanges, refunds or returns must be accompanied by proof of purchase.
- Please return all standard products to Vee Do Internet Marketing, Inc., P.O. Box 71789, Madison Heights, Michigan 48071, USA. You will be responsible for all shipping & handling costs when you return goods.
- Shipping costs are non-refundable and will be deducted from the final amount refunded.
- In case of products like books with obvious signs of use, CDs, DVDs, VHS tapes, software, video games, cassette tapes, vinyl records that may have been opened, items not in their original condition, items that may be damaged or with missing parts for reasons attributed to buyers, and not due to errors on our part, and items that are returned after 7 days from receipt of goods, if we do allow a refund for any reason, it will be a partial refund. Whether to entertain a refund and how much to refund is entirely at our discretion and would be determined on a case by case basis.
- Items that are/were on clearance or are/were marked down, do not qualify for exchanges, refunds or returns.
- Once we receive and inspect the returned item(s), we will send you an email confirming the receipt of the same. We will also let you know whether the exchange, refund or return was approved by us. If we approve the refund, we will send you a check in the mail(once we ascertain that your payment was deposited in our account and regardless of your original mode of payment). The entire process can take anywhere from 1 to 4 weeks.
- If you do not receive a refund within a reasonable time, we suggest that you initially follow up with with your bank to find out the probable reason(s) for the delay. If your bank confirms that there was no refund credited to your account, please let us know on contact@veedoInternetmarketing.com. We will then begin inquiries at our end.
- If you had received the returned item(s) as a gift, we will process the exchange, refund or return request, as though you had placed the order, unless we had received specific instructions from the donor to process the refund differently.
- The time it takes to process exchanges, refunds or returns depends to a great extent upon the mailing address and zip code.
- We strongly recommend that you use insured shipping and have a tracking number generated, especially, if the value of item(s) shipped back to us for an exchange, refund or return exceeds $75. Goods do get lost or misplaced in transit and we do not assume any responsibility for returned goods lost or stolen in transit.
- We reserve the right to solely define, limit, refuse and/or reject returns from customers at any time, if we notice either a strange pattern of return requests, or a history of excessive returns, or a history of returns involving alterations, damages, items washed and laundered, items with missing components/parts or potential fraudulent or criminal activity.
- Please ensure that you place your item(s) securely in the original product packaging and return all items in their original condition with all paperwork, packaging, accessories and tags attached.
- All shipping charges for returning items must be prepaid. We do not accept Cash On Delivery(COD) shipments.